Terms of Service
Overview
Welcome to Gailvital™.
This website is operated by Healthy Pets Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Healthy Pets Inc and the Gailvital™ brand.
By visiting our website, browsing our products, placing an order, or using any part of our online store, you agree to follow these Terms of Service. These Terms apply to all users of the site, including visitors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our services.
Section 1 – Online Store Use
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this site.
You agree not to use our website or products for any illegal or unauthorized purpose. You must not violate any applicable laws, rules, or regulations while using our services.
Any attempt to interfere with the security, functionality, or operation of this website may result in termination of access.
Section 2 – Account and Customer Information
When placing an order or creating an account, you may be required to provide personal, billing, shipping, and payment information.
You agree that all information submitted to us is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.
We are not responsible for losses resulting from inaccurate information provided by customers.
Section 3 – Products and Descriptions
Gailvital™ offers pet products designed for comfort, wellness, grooming, feeding, travel, and everyday care.
We make reasonable efforts to display product images, colors, descriptions, and details accurately. However, product appearance may vary depending on your device screen, lighting, display settings, or manufacturing updates.
We do not guarantee that every product image will exactly match the item received.
Product descriptions, specifications, pricing, and availability may be changed at any time without prior notice.
We reserve the right to discontinue, limit, or modify any product at our discretion.
Section 4 – Orders and Acceptance
Placing an order through our website means you are offering to purchase the selected product(s).
An order is not considered accepted until payment has been processed and an order confirmation has been issued.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product availability
- Pricing or product information errors
- Suspected fraud or unauthorized activity
- Shipping restrictions
- Violation of these Terms
If an order is canceled or modified, we may attempt to notify you using the contact information provided at checkout.
Section 5 – Pricing, Taxes, and Billing
All prices are listed in United States Dollars (USD) unless otherwise stated.
Prices may change without notice.
Displayed prices do not necessarily include taxes, shipping fees, customs duties, or other charges unless clearly stated at checkout.
You agree to provide valid payment information and authorize us or our payment processors to charge the total amount due for your order.
We are not responsible for additional fees charged by your bank, card issuer, or payment provider.
Section 6 – Shipping and Delivery
Shipping times shown on our website are estimates only and are not guaranteed.
Delivery may be affected by carrier delays, weather, customs processing, incorrect addresses, holidays, or events beyond our control.
Once an order has been transferred to the shipping carrier, risk of loss may pass to the customer to the extent permitted by applicable law.
For more details, please review our Shipping Policy.
Section 7 – Returns and Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Customers are responsible for reviewing return eligibility before purchasing.
Certain products may be non-returnable due to hygiene, safety, customization, or final-sale status.
Unauthorized returns may not be accepted.
Section 8 – Payment Security
Payments are processed through secure third-party payment providers.
Gailvital™ does not store full credit card numbers or complete payment credentials.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We may refuse or cancel orders that appear fraudulent, unauthorized, or suspicious.
Section 9 – Intellectual Property
All content on this website, including but not limited to text, logos, images, graphics, product names, page layouts, designs, icons, videos, and brand materials, belongs to Healthy Pets Inc, Gailvital™, or its licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, sell, or exploit any part of our website or brand materials without written permission.
The Gailvital™ name, logo, slogans, and related brand elements may not be used without authorization.
Section 10 – Third-Party Services and Links
Our website may include third-party tools, payment processors, apps, plugins, or links to external websites.
We do not control third-party websites or services and are not responsible for their content, policies, security, or practices.
Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.
Section 11 – Shopify Platform
Our online store may be hosted and supported by Shopify or similar e-commerce technology providers.
These providers help us operate our website, process transactions, and deliver online shopping services.
Any purchase made through our store is between you and Healthy Pets Inc. Shopify and other service providers are not responsible for our products, order fulfillment, customer service, or business practices.
Section 12 – Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you acknowledge that certain information may be collected, processed, and shared as necessary to operate the website, fulfill orders, process payments, provide customer support, and comply with legal obligations.
Please review our Privacy Policy for more details.
Section 13 – Customer Reviews, Feedback, and Submissions
If you submit reviews, comments, photos, suggestions, ideas, or other content to us, you grant Healthy Pets Inc and Gailvital™ the right to use, display, reproduce, edit, publish, and distribute that content for business, marketing, operational, or promotional purposes.
You confirm that your submissions do not violate the rights of any third party and do not contain unlawful, offensive, misleading, or harmful material.
We may remove, edit, or refuse user-submitted content at our discretion.
Section 14 – Errors and Inaccuracies
Occasionally, information on our website may contain errors, omissions, or outdated details related to product descriptions, prices, availability, promotions, shipping times, or other content.
We reserve the right to correct errors, update information, cancel orders, or revise content at any time without prior notice, including after an order has been submitted.
Section 15 – Prohibited Activities
You agree not to use our website or services to:
- Break any law or regulation
- Infringe intellectual property rights
- Submit false, misleading, or fraudulent information
- Upload viruses, malware, or harmful code
- Interfere with website security or functionality
- Collect personal information from others without permission
- Send spam or unauthorized promotional content
- Harass, abuse, defame, threaten, or harm others
- Copy, scrape, or exploit website content without permission
Violation of these rules may result in suspension or termination of access.
Section 16 – Disclaimer of Warranties
Our website, services, and products are provided on an “as available” and “as is” basis unless otherwise stated.
We do not guarantee that:
- The website will always be uninterrupted or error-free
- Product descriptions will always be completely free of inaccuracies
- Products will meet every individual expectation
- Any defects in the website will be corrected immediately
To the fullest extent permitted by law, we disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Section 17 – Limitation of Liability
To the maximum extent permitted by applicable law, Healthy Pets Inc, Gailvital™, and our employees, partners, service providers, affiliates, contractors, and licensors shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, loss of profits, data, savings, revenue, business opportunity, or replacement costs.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
Section 18 – Indemnification
You agree to defend, indemnify, and hold harmless Healthy Pets Inc, Gailvital™, and our affiliates, employees, contractors, partners, service providers, and licensors from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your violation of these Terms
- Your misuse of our website or services
- Your violation of any law
- Your infringement of another person’s rights
Section 19 – Termination
We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in harmful, unlawful, or abusive conduct.
Termination does not remove your obligation to pay any amounts owed before termination.
Sections intended to survive termination will remain in effect.
Section 20 – Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that portion will be enforced to the greatest extent allowed by law, and the remaining sections will continue in full effect.
Section 21 – Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other posted policies, represent the entire agreement between you and Healthy Pets Inc regarding your use of our website and services.
Failure by us to enforce any right or provision does not waive our ability to enforce it later.
Section 22 – Assignment
You may not transfer or assign your rights or obligations under these Terms without our written consent.
We may assign or transfer our rights and obligations under these Terms as part of business operations, restructuring, merger, acquisition, or legal requirement.
Section 23 – Governing Law
These Terms are governed by the laws applicable in the jurisdiction where Healthy Pets Inc is headquartered, without regard to conflict of law principles.
Any disputes related to these Terms or your use of our services shall be handled in courts located in or serving that jurisdiction, unless otherwise required by law.
Section 24 – Updates to These Terms
We may update or revise these Terms from time to time.
The latest version will be posted on this page with an updated effective date when applicable.
Your continued use of our website after changes are posted means you accept the revised Terms.
Section 25 – Contact Information
Questions about these Terms of Service may be sent to us at:
Healthy Pets Inc
Email: service@gailvital.com
Gailvital™
Live Well. Love More.