Privacy Policy
Last Updated: June 2026
At Gailvital™, operated by Healthy Pets Inc, we value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and what choices you have when using our website or purchasing our products.
1. Information We Collect
We collect information that helps us operate our store, process orders, provide support, and improve your shopping experience.
Information You Provide to Us
We may collect personal information when you:
- Place an order
- Create an account
- Contact customer support
- Subscribe to emails or promotions
- Submit reviews or other content
- Interact with our website features
This may include:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details
- Payment-related information
- Customer service messages
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Shopping cart activity
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for purposes such as:
✔ Processing and fulfilling orders
✔ Sending order confirmations, shipping updates, and customer support responses
✔ Managing payments, refunds, and fraud prevention
✔ Improving our website, products, and customer experience
✔ Personalizing content, product recommendations, or promotions
✔ Sending marketing emails when you have opted in
✔ Complying with legal, tax, and regulatory obligations
✔ Protecting our website, customers, and business from misuse or unauthorized activity
3. Payment Information
Payments are processed through secure third-party payment providers.
Gailvital™ does not store full credit card numbers or complete payment credentials on our servers.
Payment data is encrypted and handled by authorized payment processors according to their own security standards.
4. Cookies and Tracking Technologies
Our website uses cookies, pixels, tags, and similar tools to support site functionality and improve your shopping experience.
We may use cookies for:
- Shopping cart and checkout functionality
- Account login and preferences
- Website analytics
- Performance measurement
- Advertising and retargeting
- Fraud prevention and security
You may adjust cookie preferences through your browser settings. Please note that disabling cookies may affect certain website features, including cart and checkout functions.
5. Analytics and Advertising Partners
We may work with trusted service providers and advertising partners to better understand website activity and deliver relevant content or ads.
These partners may collect information through cookies, pixels, or similar technologies.
Such partners may include, but are not limited to:
- Meta platforms such as Facebook and Instagram
- Shopify-related service providers
- Email marketing platforms
- Analytics and advertising networks
Information collected by third-party partners is governed by their own privacy policies.
You may manage advertising preferences through your browser, device settings, or platform-specific privacy tools.
6. How We Share Information
We do not sell personal information in the traditional sense.
However, we may share limited information with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fulfillment partners
- Website hosting providers
- Customer service tools
- Marketing and analytics platforms
- Fraud prevention services
- Legal or regulatory authorities when required
These parties may only use information as needed to provide services or comply with applicable obligations.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information.
These safeguards may include:
- Secure checkout technology
- Encryption where appropriate
- Restricted access to customer information
- Fraud monitoring tools
- Secure service providers
While we work to protect your information, no online transmission or storage system can be guaranteed 100% secure.
8. Data Retention
We keep personal information only as long as necessary for business, legal, tax, accounting, fraud prevention, and customer service purposes.
Order records may be retained as required to comply with applicable laws and resolve disputes.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing emails
- Limit certain data processing activities where applicable
To make a privacy request, please contact us using the information below.
10. California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.
We do not knowingly discriminate against customers who exercise privacy rights.
To submit a request, contact us at:
11. Children’s Privacy
Our website and products are intended for general audiences and are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
12. Email Marketing
If you subscribe to our emails, we may send updates about products, promotions, store news, or special offers.
You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Even after unsubscribing from promotional emails, you may still receive transactional messages related to orders, payments, shipping, or customer service.
13. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Please review their privacy policies before providing personal information.
14. Data Breach Notification
If a data incident occurs that may affect your personal information, we will take reasonable steps to investigate, respond, and provide notice when required by applicable law.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.
The most recent version will always be posted on this page.
Your continued use of our website after updates are posted means you acknowledge the revised policy.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Healthy Pets Inc
Email: service@gailvital.com
Gailvital™
Live Well. Love More.